Welcome
We offer everything from à la carte management services to complete inflight department management for part 91, 91k and 135 operations. Our bespoke plans are customized to fit the specific needs of your flight department.
Our Process
We are big believers in spending time with your team to learn your current systems and gathering employee feedback. This allows us to make targeted suggestions for improvement. We understand that objectives vary greatly from operation to operation and that there is no one size fits all solution to creating efficient inflight processes.
Results Oriented
Our objective is to fill the gaps in your inflight department while creating effective cost efficient processes that serve happy clients winning you repeat business.
Targeting the Bottom Line
Our team has a strong understanding that some departments have a strict budget to stick to, for most operations, revenue is the bottom line. We often find ways to save a company money while still enhancing their inflight experience.
Depending on the needs of your department, services can be offered in person or remotely.
Services Offered
Aircraft Onboarding
Auditing
Consider this a full body scan of your aircraft with an evaluation on damage, organization, presentation, and both perishable and non perishable stock.
Stocking Guides
Minimum stock and expiration rotation guides to keep aircraft stock flowing, preventing spoilage and saving you money.
Tail Guides
A tail guide includes directions on all features of the aircraft, an inventory guide and map, pilot and owner preference notes, and anything that might be unique to the aircraft.
Outfitting
Partial or complete aircraft outfitting for both part 91 and part 135 aircraft with solutions for budgets of any level.
Manuals and Checklists
Service Manuals
From how to say hello, to how to slice a lemon for hot tea, we'll keep your brand vision in mind while creating a road map for elevated service onboard your aircraft.
Inventory Checklists
Custom detailed inventory checklists to ensure you're fully, but not overly stocked on any and all items for both standard stock and owner requested items.
Trip Steps Checklists
Check boxes to make sure crews are consistent from trip to trip with Preflight, Inflight, Post Flight and No Flight Attendant checklists. With these you can know no one will be forgetting to dump the coffee pot.
Audit Forms
Keep crews, cleaners, owners and managers all on the same page. Know any damage is reported immediately, aircraft being cleaned, cabin and galley devices are functioning and left in a mission ready state at all times.
Auditing and Training
Flight Crew Service Auditing
It's hard to know what's missing without a trial run. Put one of our team members on an empty leg and we'll provide in-depth feedback.
Service Training for Pilots
A service 101 training for pilots to learn how to keep their aircraft looking its best and how to guarantee clients leave with a smile.
Service Training for Flight Attendants
A deeper service training for flight attendants customized to match your flight departments policy and procedures.
Training Programs
Have someone in-house who you'd like to lead the training for your staff? We'll help them write a program that's custom to your department.
Flight Attendant Management
Headhunting
Fill out a simple questionnaire so we can get an idea of your ideal candidate and we'll handle outreach within our curated network to bring you high level candidates.
Recruiting and Interviewing
Take it a step further and let us handle writing your job post, collecting resumes and screening and interviewing potential candidates.
Contractor Scheduling
Never send another "are you available?" text again. Share what trips you need coverage for and Total Inflight Solutions will handle your placement and answer any contractors' questions.
Human Resources
Total Inflight Solutions will collect and maintain detailed vaccination, training, and education records creating a complete easy to access profile of all flight attendants.
Client Preference Management
New Client Onboarding
All new clients will receive an initial welcome call or email where we collect key preferences about their missions and get to know them on a personal level.
Preflight Crew Briefs
Preflight, we'll brief crews on any preferences the passengers may have to ensure they have the best experience.
Post Flight Feedback
Post-flight, we'll collect a trip report and continue to maintain detailed profiles of clients.
Card and Gift Coordination
Personalization and attention to detail is where we excel. From remembering a birthday with a simple birthday card to a cabin full of Valentine’s day roses, our special touches will enhance your client’s experience.
Our Process
We invite you to fill out the following simple one page form so we can get a basic understanding of what areas you need support in. Our onboarding team will promptly respond with further questions to get a deeper understanding of your needs and specific goals. We'll then send you a proposal with complementary templates and a quote for services both à la carte or as a custom package.
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